How to freeze your work number (copied from reddit):
Create an account using one of your employers (old or new, it doesn't matter). If you have problems with this step, then skip to step 2 and ask the CSR for help with this.
Call the customer service at 866-222-5880 (FYI, it helps to call early in the morning when most people are asleep) Choose option 2 for "Report a problem..."
Tell the customer service rep (CSR) that you want to freeze your SSN on TWN. Verbally verify that this will keep 3rd parties from accessing the info. At this point, the CSR may try to direct you to the online form, but you need to be firm and say that you want to complete the process over the phone. If they still try to direct you to the online form, say that you will not be satisfied until the process is completed over the phone. I know this can be uncomfortable for some folks to challenge someone like this, but it's the easiest way.
At this point, the CSR will ask for personal information including your account name (created in step 1) SSN, DOB, address, email
The rep will send you a one-time code using the method of your choice (phone, text, email, mail). I chose text message. Tell them the code verbally over the phone
Congrats. Your SSN is now frozen on TWN, preventing 3rd parties from access without your authority. You will receive a confirmation email
Optional
8) If your CSR was friendly and helpful, ask to speak with their manager and give them a little praise. Pull a reverse-Karen
I prefer this method because it prevents you from having to mail or email any documents and you get instant confirmation and a case number to review your status. The whole process took like 10 minutes over the phone.
Create an account using one of your employers (old or new, it doesn't matter). If you have problems with this step, then skip to step 2 and ask the CSR for help with this.
Call the customer service at 866-222-5880 (FYI, it helps to call early in the morning when most people are asleep) Choose option 2 for "Report a problem..."
Tell the customer service rep (CSR) that you want to freeze your SSN on TWN. Verbally verify that this will keep 3rd parties from accessing the info. At this point, the CSR may try to direct you to the online form, but you need to be firm and say that you want to complete the process over the phone. If they still try to direct you to the online form, say that you will not be satisfied until the process is completed over the phone. I know this can be uncomfortable for some folks to challenge someone like this, but it's the easiest way.
At this point, the CSR will ask for personal information including your account name (created in step 1) SSN, DOB, address, email
The rep will send you a one-time code using the method of your choice (phone, text, email, mail). I chose text message. Tell them the code verbally over the phone
Congrats. Your SSN is now frozen on TWN, preventing 3rd parties from access without your authority. You will receive a confirmation email
Optional
8) If your CSR was friendly and helpful, ask to speak with their manager and give them a little praise. Pull a reverse-Karen
I prefer this method because it prevents you from having to mail or email any documents and you get instant confirmation and a case number to review your status. The whole process took like 10 minutes over the phone.