The other problem cycle is “we’ll get JIRA right this time”. This is followed by happy clicky people immediately shafting it, at least two years of suffering and then some PM selling some new clothes to the emperor. Everything degrades this way. Even GitHub the moment someone adds workflow automation. Intent versus causality are two very different things.
My favourite problem is a JIRA instance that sets a resolution as incomplete immediately on a ticket, which is a valid resolution so all my tickets are closed as far as it’s concerned. Ugh.
I’m slowly working on an OSS replacement for all of this hell which is designed for inflexibility from an organisational perspective. It’ll be open source. I’m sure no one will use it because it’s inflexible.
The other problem cycle is “we’ll get JIRA right this time”. This is followed by happy clicky people immediately shafting it, at least two years of suffering and then some PM selling some new clothes to the emperor. Everything degrades this way. Even GitHub the moment someone adds workflow automation. Intent versus causality are two very different things.
My favourite problem is a JIRA instance that sets a resolution as incomplete immediately on a ticket, which is a valid resolution so all my tickets are closed as far as it’s concerned. Ugh.
I’m slowly working on an OSS replacement for all of this hell which is designed for inflexibility from an organisational perspective. It’ll be open source. I’m sure no one will use it because it’s inflexible.