That's at least two catastrophic errors: Incorrect SAN configuration and missing backups.
PS: I worked at another department where they similarly misconfigured a SAN and made it highly vulnerable to multi-week outages due to even a single failed drive. I insisted they fix it, and my reward for this was seething hatred.
"You're just making us do extra work!"
"It's not a problem right now!"
"We have other priorities!"
Etc...
They literally refused to touch anything that's not on fire. Merely smouldering is "fine".
In my opinion this is the real root cause of the gov org dysfunctions - so many workers go there who actively resist change and improvements. They want to be mediocre/lazy at work and don't want anyone showing them up, and they don't want any change because they just want minimum effort for stable income and a pension.
Not everyone maybe it's only 10-20% or whatever, but a higher percentage than in private sector, and the percentage is that high that it ruins the workplace and actively drives good workers away.
PS: I worked at another department where they similarly misconfigured a SAN and made it highly vulnerable to multi-week outages due to even a single failed drive. I insisted they fix it, and my reward for this was seething hatred.
"You're just making us do extra work!"
"It's not a problem right now!"
"We have other priorities!"
Etc...
They literally refused to touch anything that's not on fire. Merely smouldering is "fine".