It is absolutely standard that everyone doing office work outside of high-tech jobs uses Excel for data handling.
It's not surprising that this reaches into government.
Even if your canonical database is done properly, there will be a clash here as soon as you share (or give anyone the ability to generate) CSV files that are too large for Excel.
It's not surprising that this reaches into government.
Even if your canonical database is done properly, there will be a clash here as soon as you share (or give anyone the ability to generate) CSV files that are too large for Excel.