I wish I could remember the movie (it appears to be a reference to Al Capone, of all people), but there's a scene that gave me the tingles. The leading man, about to exact some revenge, turns to the antagonist and says,
"You've mistaken my kindness for weakness."
If I worked at a mental health technician I'd be complaining about how bad the system is for trauma survivors and neuro-atypical individuals. But I'm not. I'm a developer who has focused on - or been forced to look at - people struggling with User- and Developer-Experience issues for much of my career. If I'm talking to you about your struggles, you get sympathy. If I'm talking about policy, or policy makers, I'm going to give you a taste of what my 'customers' have to go through every day. And I'm not going to feel a bit sorry about it. If you dismiss it, we may have a problem.
"You've mistaken my kindness for weakness."
If I worked at a mental health technician I'd be complaining about how bad the system is for trauma survivors and neuro-atypical individuals. But I'm not. I'm a developer who has focused on - or been forced to look at - people struggling with User- and Developer-Experience issues for much of my career. If I'm talking to you about your struggles, you get sympathy. If I'm talking about policy, or policy makers, I'm going to give you a taste of what my 'customers' have to go through every day. And I'm not going to feel a bit sorry about it. If you dismiss it, we may have a problem.