In American culture money and materialism is dominant. Labor, quality of life, and time are devalued. People complain that a plumber “didn’t do anything” and then billed $170. Or an ER physician didn’t do anything yet they still got a $$$$ bill. Expertise, attention, and simply showing up to get the job done doesn’t seem to have fundamental value in common culture. But if they received a prescription, or an MRI was used, or some parts were installed there’s more appreciation.