We are really happy customers of Linear and have nothing but good things to say about it. Product is light and snappy, customisable just in the right amount and UI/UX is very predictable.
Biggest weakness is definitely the "workflow" part. For example, trying to automate rather simple workflow that involves email to ticket isn't trivial and either requires you writing your own integration or passing via something like Zapier (or writing your own integration with Zapier?).
Biggest weakness is definitely the "workflow" part. For example, trying to automate rather simple workflow that involves email to ticket isn't trivial and either requires you writing your own integration or passing via something like Zapier (or writing your own integration with Zapier?).