The elimination of the basic tier is the thing that really threw me off.
I want GitLab to succeed because I want there to be a viable competitor to GitHub. But they've leaned so hard into this "everything in one" shtick that it's now impossible to just pay for them as a GitHub competitor. Their new price point only makes sense if you're also using their issue tracker and doing crazy things with CI that can't be done with GitHub actions.
Maybe there's a market that's interested in this all-in-one stuff, but I suspect most companies already have an issue tracker and are not going to invest in switching, because that causes headaches for years. As for CI, there's definitely a "hardcore CI" market for whom GitHub actions is insufficient, but they already have a solid open source option in Jenkins. I worry that GitLab's lost focus on the git-with-simple-automations market will cement GitHub's dominance for the foreseeable future.
We use it as an all in one but even at that price it doesn’t make sense. The problem with being all in one is that you at least have to execute at everything. I really feel they’ve lost their way in implementing the meaningful things. It’s CI is the only thing that’s keeps us going.
Same here, very unhappy customer. The new pricing is just nonsense, and now I'm looking for alternatives but migrating out 500 users is not trivial.
Moreover, I'm not too fond of the GitLab approach of replacing all the other typical tools in the DevOps toolchain.
I'm happy with Jenkins, artifactory, etc., and I don't understand why I need to pay for something I'm not using or planning to use.
I want GitLab to succeed because I want there to be a viable competitor to GitHub. But they've leaned so hard into this "everything in one" shtick that it's now impossible to just pay for them as a GitHub competitor. Their new price point only makes sense if you're also using their issue tracker and doing crazy things with CI that can't be done with GitHub actions.
Maybe there's a market that's interested in this all-in-one stuff, but I suspect most companies already have an issue tracker and are not going to invest in switching, because that causes headaches for years. As for CI, there's definitely a "hardcore CI" market for whom GitHub actions is insufficient, but they already have a solid open source option in Jenkins. I worry that GitLab's lost focus on the git-with-simple-automations market will cement GitHub's dominance for the foreseeable future.