Why don’t they use Huddle then?

I love Slack but Huddle is absolutely terrible. Extremely low audio quality with extreme latency (whereas I have superb quality and low latency on Meet and Zoom on same devices/connections).

I’ve never had an issue with it, and found the video quality to be better than Meet, but about on par with zoom

It's gotten a lot better for me though latency may be a factor here. But I think it's fair to say it's still not as nice screenhero was in terms of quality and responsiveness. Which is weird because that's who they acqui-hired for creating huddles (well, presumably anyway).

I also get subpar audio latency from huddles. But I use it anyway because of how low-friction it is to start chatting with someone

I dunno what is wrong with huddles but when i screenshare with huddle my cpu goes crazy. screensharing with zoom, no serious performance issue.

huddle as a lot of limitations. it's good for random adhoc chats but not good for more formal scheduled meeting. for larger companies, using something zoom-like and huddle makes sense.

My company does not have many formal scheduled meetings. Mostly doing huddle to adhoc chat, discuss problems, screen share and pair program. It works well