The lack of instrumentation for transfers like this is infuriating.
I used Transferwise for years until one day a transfer (US/UK) did not arrive. Transferwise said they sent it, HSBC said they did not receive, I was stuck in the middle and both TW and HSBC support were incredibly unhelpful. It got to the point I was looking up job functions in HSBC money transfer on linked in to try and understand the process from an engineer.
Somewhere in the ether must be show me all transfers to my bank account number with source.
Eventually the money arrived; I am no longer a TW customer.
I used Transferwise for years until one day a transfer (US/UK) did not arrive. Transferwise said they sent it, HSBC said they did not receive, I was stuck in the middle and both TW and HSBC support were incredibly unhelpful. It got to the point I was looking up job functions in HSBC money transfer on linked in to try and understand the process from an engineer.
Somewhere in the ether must be show me all transfers to my bank account number with source.
Eventually the money arrived; I am no longer a TW customer.