> People not knowing some of the features is not really a problem, because it doesn't matter
It does matter. I started using a iPhone maybe a couple of years back, after using an Android phone for many many years, and I still find out stuff randomly by chance that they could have just told me about.
Biggest example when I just got the phone, took me maybe a couple of days before I understood that swiping from the top of the screen and down depends on if you're on the left side or right side of the phone, which decides if you see the notifications vs the "control panel" thing. Initially it felt random which one it showed.
And I'm a technical user, probably in the top 1% when it comes to technical knowledge compared to the rest of the userbase of iPhones. And how do you think things like that works out for the rest of the people who don't work with technology for a living?
My non-English-speaking first-gen immigrant grandma that assembled rice cookers in factories back in her day figured slide down for notifications, right slide down for control panel, and slide up on day 4.
My mom didn’t ask about it until after the first year.
So to answer your question… maybe it doesn’t take to be the top 1% of something.
It does matter. I started using a iPhone maybe a couple of years back, after using an Android phone for many many years, and I still find out stuff randomly by chance that they could have just told me about.
Biggest example when I just got the phone, took me maybe a couple of days before I understood that swiping from the top of the screen and down depends on if you're on the left side or right side of the phone, which decides if you see the notifications vs the "control panel" thing. Initially it felt random which one it showed.
And I'm a technical user, probably in the top 1% when it comes to technical knowledge compared to the rest of the userbase of iPhones. And how do you think things like that works out for the rest of the people who don't work with technology for a living?