My mother was a Manager at an insurance company for a very long time. She still firmly believes that one cannot get a 5 out 5 on a review because no one is perfect. Business likes to set unobtainable goals like that. In my experience, that kind of corporate behavior drives high performers away. High performers know what they have done and if you refuse to acknowledge it over time they leave.
The folly is the same as the rock star amplifier that “goes to 11” or how gig economy reviews are 5 star = acceptable or better, anything else means dreadful.’It is just a linear transform people have to do in their heads.
