So I've heard. I once did a train trip vom Braunschweig to Narvik. Braunschweig to Hamburg was typical: the waggon I had a reservation in was not provided. So the train was not only late but overfilled. The danish train again from Hamburg to Kopenhagen was perfect.
The polar express from Stockholm to Narvik was awesome. On the trip down we had problems with construction and ice, so we were stranded in Abisko. We were taken with buses to a hotel, got food and even got a refund + 700skr deduction for our next trip. No questions asked. The experience was the opposite of the one you get in Germany. No bureaucracy. We got the SMS after Riksgränsen!
The next day I couldn't make my original train from Stockholm to Kopenhagen, so the train conductor just got me a new ticket for free. No questions asked. No bureaucracy.
Clear communication, situation well handled, all good. So at least this part blew my mind! Also the ticket control by just checking seats. Awesome.
The polar express from Stockholm to Narvik was awesome. On the trip down we had problems with construction and ice, so we were stranded in Abisko. We were taken with buses to a hotel, got food and even got a refund + 700skr deduction for our next trip. No questions asked. The experience was the opposite of the one you get in Germany. No bureaucracy. We got the SMS after Riksgränsen!
The next day I couldn't make my original train from Stockholm to Kopenhagen, so the train conductor just got me a new ticket for free. No questions asked. No bureaucracy.
Clear communication, situation well handled, all good. So at least this part blew my mind! Also the ticket control by just checking seats. Awesome.