I buy a fair bit of stuff from Amazon, but it's hard for me to spend more than 10 minutes on the site without wanting to punch the monitor. Now, don't get me wrong. I love the attention to detail in every other part of their business. It's just their website (and similar things, like the abysmal Amazon MP3 app for Android) that are the problem.
I hate that I need to log in 3 times within the space of 5 minutes as I hit different parts of the site that apparently are considered more and more sensitive.
I hate the way they keep on misleadingly suggesting that items might be eligible for free shipping when they aren't (every possible signal from the user profile to ip geo-location should be indicating that I'm the wrong country for that).
I despise the way they keep on defaulting me back to paying in the wrong currency with their rip-off "amazon currency converter" with worse exchange rates than my credit card.
I can't believe that in this day and age they aren't able to synchronize anything except the most rudimentary profile data across their different domains. So the US site will keep on recommending a DVD I've already bought off the UK site, and the UK one will nag me about rating a book that I've already rated on the US one.
That's just a few things off the top off my head, not some long held grudge list.
I hate that I need to log in 3 times within the space of 5 minutes as I hit different parts of the site that apparently are considered more and more sensitive.
I hate the way they keep on misleadingly suggesting that items might be eligible for free shipping when they aren't (every possible signal from the user profile to ip geo-location should be indicating that I'm the wrong country for that).
I despise the way they keep on defaulting me back to paying in the wrong currency with their rip-off "amazon currency converter" with worse exchange rates than my credit card.
I can't believe that in this day and age they aren't able to synchronize anything except the most rudimentary profile data across their different domains. So the US site will keep on recommending a DVD I've already bought off the UK site, and the UK one will nag me about rating a book that I've already rated on the US one.
That's just a few things off the top off my head, not some long held grudge list.