That’s interesting. I’ve gone to chipotle around once or twice a month for two decades now, and with the exception of their lemonades I’ve only had something unavailable maybe 3-4 times. Regional variation I guess.
Check out r/chipotle - maybe it’s an echo chamber there but it’s a major problem with mobile orders where you don't have an opportunity to sub an ingredient that’s out of stock. Depending on the store, chipotle mobile orders are a “fun” gamble - chipotle needs to fix quality standards across stores at least in my region!
Chipotle is one of the very few businesses I have ever left a google review for because the complaint seems extremely simple to fix. Just stock your store and hire enough people to prep the food!
