No, I totally don't mean that people are idiots, I think it's largely ignorance. I, for instance am fully ignorant of audio stuff. I'm mostly happy with Sony/Apple audio products, which audiophiles probably feel the same way I feel about chain restaurants.
It's true that it's also increasingly easier to be presented with an average choice because everything is aggregated somewhere and will mostly converge on a few options.
To your other point, a lot of this is also on an indifference curve. I said what the average person wants, not what the average person is ecstatic about.
But most people don't spend time seeking out the best possible experience and go with the good enough experience they're presented with.
It's true that it's also increasingly easier to be presented with an average choice because everything is aggregated somewhere and will mostly converge on a few options.
To your other point, a lot of this is also on an indifference curve. I said what the average person wants, not what the average person is ecstatic about.
But most people don't spend time seeking out the best possible experience and go with the good enough experience they're presented with.