Inbox is the biggest compromise of them all IMO. I realized this a decade ago and use a different email for every account that I have. None of them have anything to do with my name in any way, I use 4 random words to create new email for any new account that I need. Accidental takeover of any one account does not lead to total take over of my life :)
No, it sounds like they got him to create backup codes, which (along with SMS 2FA code, which he also gave them), that is all they need to take over the gmail account. Job done.