That’s not a very robust assessment. And even there, the 2.5% reduction is a nothingburger. A busy fast food has like 50 employees working 15-25 hours on average. That works out to a loss of 2-3 people. These stores have been doing that type of efficiency moves since day 1.
My cousins operate fast food stores, none in California. They are doing the same thing. Starbucks let the genie out of the bottle ~15 years ago with the app. Legacy fast food like McDonalds use apps to reduce labor with the incentives of high prices for counter sales and the perception of easier ordering.
My cousins operate fast food stores, none in California. They are doing the same thing. Starbucks let the genie out of the bottle ~15 years ago with the app. Legacy fast food like McDonalds use apps to reduce labor with the incentives of high prices for counter sales and the perception of easier ordering.